Upgrade to EFG Digital Key

Instructions for an existing digital banking client

Step-by-step guide to setting up EFG Digital Key

If you already use EFG digital banking, you can follow the steps below to upgrade to EFG Digital Key. Please note, you will need to be able to log into your eBanking to perform the upgrade.

Step 1
Log into eBanking using your existing credentials on a desktop, navigate to Mobile in the top navigation. Follow Step 1, under ‘Link new application’ and download EFG Digital Key by scanning the QR code for the App Store or Google Play. Once downloaded set up the app.

Step 1_Existing.png

Step 2
Return to the webpage on your desktop to complete Step 2. Click ‘Generate’ and a QR code will appear.
With your EFG Digital Key app, tap ‘QR scanner’ in the bottom navigation and point the camera at the QR code on the desktop. Once scanned successfully, your banking accounts will now be linked to EFG Digital Key, and you will use your EFG Digital Key app every time you login to eBanking.

Step 2_Existing.png

Need help? Follow the steps in our short video 
A step-by-step video to help you get set-up with EFG Digital Key and then log into eBanking.

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