Transferring to a new device

Instructions for setting up a new access through digital banking or the EFG Digital Key app

How to set up EFG Digital Key on a new smartphone or tablet

If you have previously used EFG Digital Key and now have a new smartphone or tablet you can easily transfer your EFG Digital Key access to the new device. You can do this through digital banking or if your new device uses the same operating system (e.g. both devices are Apple) you can transfer your access directly with EFG Digital Key on your new device.

Two ways you can transfer EFG Digital Key onto a new device

Need help with eBanking? Get in touch

Having problems with our eBanking service? Get in touch with our technical team.

eBanking for clients: 
Monday-Friday 8:00 - 18:00 CET
Phone: +41 800 334 334

To find a local free phone number for your country please view our international directory

eBanking for Independent Asset Managers: 
Monday-Friday 8:00 - 18:30 CET
Phone: +41 58 809 3999