EFG Digital Key

Introducing our new security app

Simple, safe and secure

我们正在向全球客户推出一款新的安全应用程式 EFG Digital Key,该应用程式已在瑞士、列支敦士登、英国、加勒比地区和摩纳哥使用。它很快也会在其他地方推出。 如果您在多个地点拥有帐户,您可能还未能升级。

EFG Digital Key 是一款适用于您的智慧型手机或平板电脑应用程序,可协助您存取我们的行动和网上银行、批准付款以及在致电我们的电子银行支援团队时进行身份验证。它将取代 EFG Access 和 Entrust Identity 应用程式。

Log in and securely identify yourself

EFG Digital Key offers a very simple, password-free login process. To login from your desktop, just enter your Username, scan the QR code using your EFG Digital Key app and confirm the log in. Logging in from our mobile app is also quick and easy when it is on the same smartphone or tablet as your EFG Digital Key app. And if you're using a mobile web browser, you can just tap the QR code.  

EFG Digital Key will also allow us to quickly, securely and safely identify you when you call our eBanking Support. 

Approving payments

EFG Digital Key will allow you to approve new beneficiaries and payments which you enter in either mobile or online banking. This is not only for your security, but is also in line with the European Payment Service Directive (PSD2), and meets the strong client authentication requirements.

Please note, EFG Digital Key is replacing EFG Access.

Get started

Simply scan the relevant QR Code below using your smart phone or tablet camera, download the app and review the terms and conditions.

If you are an existing digital banking client, log into online banking with your existing credentials, navigate to ‘Mobile’ in the top navigation and follow the two steps. If you require more help, simply follow the steps in our short video.

If you are a new digital banking client, you will need your Welcome letter and a smart phone with a camera. Follow the instructions sent with your welcome letter or follow this guide.

Get started

在 eBanking 方面,您是否需要帮助?请联系我们

您对我们的 eBanking 服务是否存有疑问?请您与我们的技术团队取得联系。

客户 eBanking: 
周一至周五 8:00 - 18:00 CET(中欧时间)
电话:+41 800 334 334

您若需查询所在国家/地区的本地免费电话号码,请查阅我们的国际目录

独立资产管理人员电子银行: 
周一至周五 8:00 - 18:30 CET(中欧时间)
电话:+41 58 809 3999